At TechTAC, we take seriously our Core Values to build “lasting customer relationships” and offer “the highest levels of customer service” in every interaction. Achieving those goals requires more than just great products; it requires the right company structure and ongoing investments in the future. This article highlights three unique aspects of TechTAC’s business that will help us support our customers for years to come.
TechTAC is a Family-Owned Business
The oil and gas industry encompasses businesses of all shapes and sizes – from sole proprietorships to multi-national, publicly traded companies. Each spot on that continuum comes with its own unique challenges and pressures. For small businesses, having enough capital to pursue new opportunities might be a roadblock to success. On the other end of the spectrum, public or investor-backed companies may feel pressure to cater to the expectations of shareholders.
TechTAC is family owned and operated. That means we’re not beholden to the interests of outside investors or their agendas. Instead, TechTAC – led by owner and president Brad Crist – can choose to invest in the products and partnerships that are in the best interest of the company’s customers, even if that means sacrificing short-term gains. Being a family-owned business also means the company leadership is on the front lines of the operation, listening to customers and their ideas, instead of behind a desk at some faraway corporate office.
TechTAC is Investing in the Future
In the past 12 months, TechTAC has made significant investments in its facilities and equipment to shore up its supply chain and enhance the availability of its products. One of the company’s primary manufacturing locations – its facility in West Valley City, Utah – has been upgraded with several new, late-model CNC machines to keep production at peak levels. In addition, TechTAC recently brought one of its key external suppliers in-house, to further ensure readily available products and avoid any disruptions to its supply chain.
“We recognize that these investments in our manufacturing and supply chain may not produce a short-term gain,” Crist said. “But that’s not our goal. We want to ensure not only that our supply of high-quality tubing anchor catchers can keep up with demand, but also that our operations are as efficient as possible for the long term, which allows us to provide the greatest possible value to customers.”
While TechTAC’s operational investments have been substantial, the company also continues to invest in research and development. Innovations like the patented Slimline® QuickSet™ TAC are the result of that effort. In the coming months, TechTAC will be unveiling additional new products designed to solve unique downhole challenges. Stay tuned.
TechTAC Products are Not Exclusive to Any Dealer
TechTAC maintains active partnerships with more than 100 Authorized Dealers throughout North America. These dealers encompass some of the world’s largest artificial lift equipment suppliers, as well as small independent pump shops and service companies located in remote areas throughout the oil patch. In every case, TechTAC’s full suite of products – including TACs, tension anchors, quick-setting anchors, seat nipples and more – is available to all of them. No one company is the exclusive supplier of any TechTAC products.
Our large, independent dealer network also enables a family-owned business like TechTAC to gather a wide and diverse sample of feedback on product developments, efficiency improvements, marketing programs and more.
Conclusion
As a family-owned business with more than 100 Authorized Dealers, TechTAC preserves the independence necessary to serve the best interests of our customers. That independence also allows the company to invest in the future without being constrained by short-sighted targets established by outside investors. Those commitments, and many others, are fundamental to TechTAC’s Mission and Core Values.
To learn more about TechTAC’s investments in the future, including upcoming product announcements, keep an eye on the company blog, Downhole Discoveries, and subscribe to our monthly email newsletter.
